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MyTOWN Shopping Centre hero imagery
Commercial & Retail

MyTOWN Shopping Centre

Kuala Lumpur, Malaysia

Profile

MyTOWN Shopping Centre is a super-regional destination on the edge of Kuala Lumpur’s CBD, created for easy, all-day experiences with friends and family. Home to more than 400 stores and anchored by Malaysia’s largest IKEA, it brings shopping, dining, and entertainment together under one roof, with a retail mix designed to feel lively and current. Developed by Boustead Holdings Berhad and Ikano Pte. Ltd., the centre is also recognised for introducing “Soundscape” to Malaysia—bespoke compositions and designed sounds that shape the mood across key spaces, giving the mall a more considered, immersive atmosphere.

Design Solution

For MyTOWN Shopping Centre, the objective was to deliver a large-scale audio environment that supports a vibrant, all-day retail experience while remaining carefully controlled and cohesive across multiple zones. As one of Malaysia’s first malls to introduce a curated Soundscape concept, the audio needed to do more than provide background music—it had to shape mood, guide movement, and enhance key moments across atriums, linkways, outdoor areas, and event spaces. Our role covered design, installation, and ongoing maintenance, ensuring the system performs reliably across the centre’s diverse environments. Each zone was carefully designed with sound coverage, scale, and ambience in mind—from expansive indoor atriums to open-air gardens—so music and announcements feel balanced, immersive, and never overwhelming. Integrated with lighting and central control, the solution allows the soundscape to evolve throughout the day and adapt to events with ease. The result is a thoughtfully managed audio experience that adds character and energy to the mall, while operating seamlessly in the background to support MyTOWN’s dynamic retail identity.

MyTOWN Shopping Centre image 1

MyTOWN Shopping Centre is a super-regional destination on the edge of Kuala Lumpur’s CBD, created for easy, all-day experiences with friends and family. Home to more than 400 stores and anchored by Malaysia’s largest IKEA, it brings shopping, dining, and entertainment together under one roof, with a retail mix designed to feel lively and current. Developed by Boustead Holdings Berhad and Ikano Pte. Ltd., the centre is also recognised for introducing “Soundscape” to Malaysia—bespoke compositions and designed sounds that shape the mood across key spaces, giving the mall a more considered, immersive atmosphere.

MyTOWN Shopping Centre image 2

Even tonal balance across walkways and gathering areas so the experience remains cohesive from end to end.

Project Details

Project Location
Kuala Lumpur, Malaysia
Completion Date
Completed June 2017

Sound System

  • K-array Mugello-KH2 x 6 nos
  • K-array Kommander-KA84 x 1 no
  • K-array Kobra-KF12P x 4 nos
  • K-array Thunder-KMT218P x 2 nos
  • K-array Rumble-KRM33 x 4 nos
  • Yamaha QL1 x 1 no
  • AKG DHT800 x 4 nos
  • AKG DSR800 x 2 nos
  • K-array Python-KP52 x 4 nos
  • K-array Rattlesnake-KU210 x 2 nos
  • K-array Kommander-KA24 x 1 no
  • K-array Yaris-KY102 x 6 nos
  • K-array Kommander-KA84 x 1 no
  • One System 108/HTH x 12 nos
  • Yamaha XMV8280-D x 1 no
  • JBL AW526 x 2 nos
  • Yamaha XP7000 x 1 no
  • K-array RIO-KR102 x 1 no
  • Yamaha MG10XU x 1 no

Project Gallery

Signature Installation Gallery

Paging intelligibility prioritised while keeping background music natural and non-fatiguing.
Distributed audio tuned for smooth levels that remain comfortable during quiet hours and intelligible during peak traffic.
Even tonal balance across walkways and gathering areas so the experience remains cohesive from end to end.

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